Tenant Find and Rent Collection
Marketing
Upon receipt of the instruction form we will beginning to market the property, this includes:
1.1 Erection of a 'To Let' board
1.2 Details of your property posted on to our website - www.dunhammove.co.uk & www.rightmove.co.uk
1.3 Details sent to our marketing department who will advertise your property in the next available newspaper advertisement
Referencing
When a prospective tenant is found we will notify you, and provide reference information
To our independent referencing agent who will conduct the reference criteria.
Tenancy Agreement
We will provide an assured shorthold tenancy agreement between landlord and tenant.
Utilities and Council Tax
Where the utility bills (gas, water and electric) and council tax bills are paid by the tenant we will notify those companies (where stated) of the present meter readings and confirm change of tenancy and tenancy type to the said companies. Upon the tenancy agreement's termination we will contact the relevant properties where stated (section p) of that fact, and transfer back to the owner of the property, where a replacement tenant is not found or the owner of the property wishes to reclaim the property.
Where the supply of gas electric water and sewage charges is included, the landlord shall pay for the supply of gas, electric, water and sewage charges to the property up to the monthly limit that is stated on the tenant's agreement. In the event that more gas, electric, water and sewage is supplied to the property than the monthly limit. The landlord reserves the right to increase the monthly rent to the value that is equal to the amount that is over and above the monthly limit.
Where the council tax is included in the rental payment the landlord shall be liable for the payment of the council tax. Should the council tax be replaced by any other form of property tax during the term the landlord is still responsible for payment.
Deposit
We will obtain a deposit, equivalent of up to 6 weeks rent, and hold the deposit in a client account. Upon completion of the tenancy agreement we will carry out a 'check out'. The deposit will be returned to the tenant at their forwarding address within 4 weeks of their move out date.
Rent collection
We will collect the rent from the tenant via standing order. Upon receipt of the monies in our account we will deduct our fees, vat, and any other deductions, and forward your payment via BACS. A statement will be posted or sent to you via e-mail. Where a tenant does not make their payment date, within 3 days we will contact the tenant by phone requesting payment. Within a further 5 days we will submit the request in writing. If after 14 working days there has been no attempt to make the full rental payment we will advise you of the legal options available to you in regards to the recovery of rent and/or your property. We will sign and serve appropriate notices to tenants in accordance to The Housing Act 1988, we will complete relevant forms to begin court proceedings should this be necessary. All such legal, court and solicitors costs will be borne by you.
Landlord payments
Landlord payments will be made to you upon receipt of the tenant's payments via BACS payments. We will endeavor to pay you within 3 working days upon receipt of the tenants payment. A breakdown of the payment will be submitted with every BACS payment. All fees and charges are subject to V.A.T. at the prevailing rate.
