Fully Managed Service
Marketing
Upon receipt of the instruction form we will beginning to market the property, this includes:
1.1 Erection of a 'To Let' board
1.2 Details of your property posted on to our website - www.dunhammove.co.uk & www.rightmove.co.uk
1.3 Details sent to our marketing department who will advertise your property in the next available newspaper advertisement
Referencing
When a prospective tenant is found we will notify you, and provide reference information to our independent referencing agent who will conduct the reference criteria.
Tenancy Agreement
We will provide an assured shorthold tenancy agreement between landlord and tenant.
Utilities and Council Tax
Where the supply of gas electric water and sewage charges is included, the landlord shall pay for the supply of gas, electric, water and sewage charges to the property up to the monthly limit that is stated on the tenants agreement. In the event that more gas, electric, water and sewage is supplied to the property than the monthly limit. The landlord reserves the right to increase the monthly rent to the value that is equal to the amount that is over and above the monthly limit.
Where the council tax is included in the rental payment the landlord shall be liable for the payment of the council tax. Should the council tax be replaced by any other form of property tax during the term the landlord is still responsible for payment.
Deposit
We will obtain a deposit, equivalent of up to 6 weeks rent, and hold the deposit in a client account. Upon completion of the tenancy agreement a check out will be completed by ourselves. The deposit will be returned to the tenant at their forwarding address within 4 weeks of their move out date. If at any time during the term the landlord is obliged to deduct from the deposit, to satisfy the reasonable costs occasioned by any breaches of the agreement, the tenant shall make additional payments to us to restore the full balance of the deposit.
Rent Collection
We will collect the rent from the tenant via standing order. Upon receipt of the monies in our account we will deduct our fees, V.A.T., and any other deductions, and forward your Payment via BACS. A statement will be posted or sent to you via e-mail where a tenant does not make their payment date, within 3 days we will contact the tenant by phone requesting payment. Within a further 5 days we will submit the request in writing. If after 14 working days there has been no attempt to make the full rental payment we will advise you of the legal options available to you in regards to the recovery of rent and/or your property. We will sign and serve appropriate notices to tenants in accordance to The Housing Act 1988, we will complete relevant forms to begin court proceedings should this be necessary. All such legal, court and solicitors costs will be borne by the landlord.
Maintenance and Repairs
Landlords at all times must abide by The Landlord And Tenant Act 1985 which outlines the landlords responsibility to undertake repairs to: the structure and exterior of the property, the heating and hot water installations and baths, sinks, basins and other sanitary installations. At all times the property must be secure and fit for habitation under the Health and Safety laws of England. We will manage the day-to-day enquiries relating to minor repair and maintenance work and use one of our contractors to carry out such work. In the event that work is required on your property we will contact a suitable contractor to quote for the work. If the quote is below £50.00 inclusive of V.A.T. we will complete the job. The cost of the job will then be deducted from your next rental payment. Where the quote for the work is above £50.00 inclusive of V.A.T. we will contact you for authorisation of work to be carried out.
Inspections
We will conduct 1 inspection on a 6 month term and 2 inspections on a 12 month term. The initial inspection will take place within 2 months of the tenancy start date. A written report will be sent to both you and tenant, and will contain the general condition of the property and any action required by either party.
